Az alábbi picit hosszú angol szöveget le tudná nekem valaki fordítani? Megköszönném

Dear Daniel, We are very sad hearing about your bad luck with trading this time. You had some serious time delays working on the platform but we assure you it was not due to the technical side of our service. However, this might be the result of slow internet connection or unstable connection at the moment of the option purchase. Please, we kindly ask you to double check your Ping (speed of the page response) following the following link: [link] - it should be not more than 36m/s. Also, we recommend you to use the most recent version of Google Chrome. To avoid the same delay problem in future, you can clean cash and cookies files in the browser. Moreover, make sure you use one of the following operating systems while working on the platform: [link] You can also use a different device to access the platform and a different internet provider as well. It is important that the platform is open only in one tab. As for your question about a loan, the company doesn't provide any loans for trading. In case you want to analyse the reason of your loss in detail, please check the quote history where you can track the rates over various time periods: [link] We are looking forward to hearing from you in case you have more questions. Kind regards, Ariane