Miért indul újra a gépem kékhalállal?

Nemrég vettem a gépem és múlt héten tapasztaltam először, azóta néhány naponta előjön a hiba az alábbi üzenettel indul újra a gép.

A problem has been detected and windows has bee shut down to prevent damage

to your computer.

SYSTEM_SERVICE_EXCEPTION

If this is the first time you’ve seen this stop error screen,

restart your computer. Tf this screen appears again, follow

these steps:

Check to make sure any new hardware or software is properly installed.

If this is a new installation, ask your hardware or software manufacturer

for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware

or software. Disable BIOS memory options such as caching or shadowing.

If you need tu use safe Mode to remove or disable components, restart

your computer, press F8 to select Advanced Startup Options, and then

select Safe Mode.

Technical information:

***STOP: 0x0000003B (0x000000C0000005, 0xFFFFF9600018785A, 0xFFFFF880048517A0, 0x0000000000000)

***win 32k.sys – Address FFFFF9600018785A base at FFFFF960000C0000,

Datestamp 52705fba

Collecting data for crask dump…

Initializing disk for crask dump…

Beginning dump of physical memory.

Dumping physical memory to disk: 100

Physical memory dump complete.

Contact your system admin or technical support group for further assistance.

Mi okozhatja ezt?